nunstargame Privacy Policy

When you create an account on nunstargame, we collect the personal details you provide during registration, including your full name, date of birth, emailaddress, and contact number. We also collect your preferred payment method details when you make a deposit or withdrawal through the platform. Technical information such as your IP address, device type, browser version, and session activity is automatically recorded each time you access the platform. This helps us maintain platform security, detect unusual activity, and ensure that your account is being accessed only by you. We may also collect information about the games you play, the amounts you wager, and your transaction history in order to provide you with a personalised experience and to meet our regulatory obligations. All information collected is stored securely and is only accessible to authorised personnel within the nunstargame team. If you contact our support team, any messages or records from that interaction may also be retained as part of your account history.

For questions about your account details, visit the FAQ page or go to Login to access your account directly.

The personal information we collect is used primarily to operate and maintain your account on the platform, process your deposits and withdrawals in Philippine pesos, and verify your identity in line with responsible gaming and regulatory requirements. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our platform policies. Your gaming activity data helps us identify patterns that may indicate problem gambling behaviour, allowing us to intervene and offer support where appropriate through our Responsible Gaming resources. We do not use your personal information to send unsolicited promotional messages unless you have explicitly opted in to receive them. Technical data such as IP addresses and device information is used solely for security monitoring and fraud prevention purposes. nunstargame does not sell, rent, or trade your personal information to any third-party marketing organisations. Any sharing of data with third parties is limited strictly to payment processors, identity verification services, and regulatory bodies as required by Philippine law.

As a player based in the Philippines, you have the right to access the personal information we hold about you at any time by contacting our support team. You may also request corrections to any inaccurate or outdated information in your account profile, and we will process such requests promptly. If you wish to close your account and have your personal data deleted, you can submit a request to our support team, and we will action it in accordance with our data retention obligations under applicable Philippine regulations. In certain circumstances, such as where data is required for legal, regulatory, or fraud prevention purposes, we may be required to retain some information even after an account closure request. You also have the right to request a copy of the data we hold about you in a portable format, and to object to certain types of data processing where permitted by law. We take all data rights requests seriously and aim to respond within a reasonable timeframe. If you have concerns about how your data is being handled, you are encouraged to reach out to our support team before escalating to any regulatory authority.

Learn more about account management on the FAQ page.

nunstargame uses cookies and similar tracking technologies to improve your experience on the platform and to ensure that certain features function correctly across sessions. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to log in and use core features. We also use functional cookies to remember your preferences, such as your language settings and display options, so that you do not need to reconfigure them each time you visit. Analytics cookies help us understand how players navigate the platform, which pages are most visited, and where technical issues may be occurring, allowing us to make continuous improvements. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on the platform. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may limit your access to certain platform features. By continuing to use the platform after reviewing this policy, you acknowledge and accept our use of cookies as described here.

This Privacy Policy may be updated from time to time to reflect changes in our platform operations, applicable Philippine regulations, or industry best practices. When we make material changes to this policy, the updated version will be published on this page with a revised effective date clearly indicated at the top. We encourage all players to review this page periodically so that they remain informed about how their personal information is being handled. For significant changes that directly affect your rights or the way we process your data, we may also send a notification to the email address associated with your account. Continued use of the platform after any updates have been published constitutes your acceptance of the revised policy. If you do not agree with any changes made to this policy, you should discontinue use of the platform and contact our support team to discuss your options. Your trust is important to us, and we are committed to being transparent about any changes that affect your privacy.

Review our full platform rules on the Terms and Conditions page.